Returns are accepted within 14 days of receipt for unused, unopened products. Some products like opened medical items or personalized prescriptions cannot be returned.
If you receive a damaged or incorrect product, contact us within 7 days for a replacement or full refund, including return shipping costs.
Exchanges are available for defective or damaged products with proof of purchase and photographic evidence.
Refunds are processed within 7-10 business days after the return is received and inspected. Shipping fees are non-refundable unless there was a product error.