Privacy Policy

1. Introduction

We are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our platform to access healthcare services.

2. Information We Collect

• Personal Information: We collect information such as your name, contact details, date of birth, and address during registration.
• Medical Information: We collect health-related data during consultations such as medical history, prescriptions, and test results.
• Payment Information: Payment details are collected securely via third-party payment gateways.
• Usage Data: We collect information on how you use our platform, including IP addresses, device information, and browsing behavior.

3. How We Use Your Information

• To provide healthcare services and connect you with licensed medical professionals.
• To process payments and manage billing.
• To improve our platform's performance and user experience.
• For legal and regulatory compliance.

4. Sharing of Information

We do not sell, rent, or disclose your personal information to third parties without your consent, except for service providers assisting with platform operations and legal compliance.

5. Data Security

We use encryption and security protocols to protect your personal and medical information. However, no system is 100% secure, and users are encouraged to take precautions.

6. Your Rights

• You can access, update, or delete your information at any time via account settings or by contacting us.
• You may opt-out of non-essential communications.
• You can file a privacy complaint with us or relevant authorities if needed.